CBC-1372-Q-DB Production of You Tube Style Customer Service Videos for CBC Housing 2022 - AWARD

Tender description

You Tube style Customer Service Videos. Please follow the information and guidance supplied within the ITT/Quotation document, this will help you adhere to our requirements. Also be aware of the word count limits, any information going over will not be evaluated. If you supply information that has not been requested, it will be disregarded and will not be considered /evaluated. Please ensure you supply a response to ALL questions. Please note timeline with regards to questions and submission dates. All communication/correspondence and clarifications must be sent via the In-tend portal. Please do not contact the Service area directly. Please view the 'Clarification' tab for any updates or responses to questions asked. Avoid uploading your return just prior to closing deadline as you may incur IT issues and we will not accept Tender Returns via e-mail. The Council will provide as much support and information as it can to help guide you through the Tender process. Questions asked together with the response, will be made available to all suppliers tendering, to ensure a fair and consistent approach to all. If there is anything you are not sure of or need clarification of, then please contact us using the correspondence facility within the In-tend electronic tendering system. Please ensure that you inform us of your decision to participate. To submit a response, you will be required to Opt In. Opt In- This will confirm to us of your involvement and your intention to submit a return. Opt Out- This will confirm to us that you are not submitting a return. You will be able to provide a reason as to your decision and have the option to cease any system-generated communication. You will be able to opt back in at any point. Target contract commencement date: 02 May 2022 Contract Term: 2 years (+1 Optional)