Expired contract

Text Analytics and Sentiment Analysis 2023

Details

Buyer: Department For Work and Pensions (DWP)
Supplier(s): Nerds with Words Ltd
Value: £99,864
Duration: 2 years
Topic: Database and operating software package
Published: 27 March 2023
Source: uk:contracts_finder

Tender description

Provide Analytics and Business Intelligence Services undertaking Text Analytics and Sentiment Analysis to understand what is being said in relation to DWP products, services and policies to gain insight and understand the sentiment behind the conversations.

Timeline

Completed: Award date6 March 2023
Completed: Award published27 March 2023
Current notice
Completed: Contract expiry date5 March 2025

About the buyer

The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Larger contracts are advertised on Find a Tender, with suppliers registering through the Atamis eSourcing portal. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities. Commercial teams engage the market early through in-person and online supplier events.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.

Relevant CPV codes

48600000 · Database and operating software package

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Commercial Director	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Procurement Manager	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Category Lead	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Senior Buyer	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Contracts Manager	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov