Automated Benefits Alerts Processing Service 2022-24
Details
- Supplier(s)
- DELTA 4 SERVICES LIMITED
- Value
- £60,000
- Duration
- 2 years
- Topic
- Office automation services
- Published
- 6 March 2023
- Source
- uk:contracts_finder
Tender description
The provision of managed service solutions to process Universal Credit Decision Service (UCDS) alerts, Verify Earnings and Pensions (VEP) alerts, and Disabled Band Reduction Scheme alerts. For each solution the robotics works as an officer would, logging in, completing screens and calculating claims, adding notebooks, etc. to the NEC system F&HDC uses for processing revs & bens claims and accounts. It reads the screens and PDF documents and adds the required data to the system as agreed in system set up. Direct award via G-Cloud 12 Framework (Crown Commercial Services framework RM1557.12)
Timeline
- Completed: Award date1 October 2022
- Completed: Award published6 March 2023Current notice
- Completed: Contract expiry date30 September 2024
About the buyer
Folkestone and Hythe District Council is a local authority covering the Kent coast, procuring goods, works and services for the district. Tenders and contract notices are advertised on Find a Tender, the government's procurement platform. Invitations to quote and invitations to tender run through the Kent Business Portal, where suppliers register. Smaller purchases go through direct written quotes, while larger contracts move to open competitive tender. The council's procurement team manages formal tendering under the Procurement Act 2023. Governance for purchasing sits in Part 10 of the council's constitution.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Folkestone and Hythe District Council's contract awards have been in construction work, business services and software and information systems.
Relevant CPV codes
- 72513000 · Office automation services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@folkestone-and-hythe-district-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@folkestone-and-hythe-district-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@folkestone-and-hythe-district-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@folkestone-and-hythe-district-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@folkestone-and-hythe-district-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@folkestone-and-hythe-district-council.gov |
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