Microsoft Unified Support Services
Details
- Supplier(s)
- Microsoft Ltd
- Value
- £2,150,696
- Duration
- 1 year
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 6 January 2023
- Source
- uk:contracts_finder
Tender description
This contract is for the provision of technical support for business critical Microsoft applications including but not limited to Windows, the office suite of applications and Azure Cloud. The service provides incident management, problem management and support for strategic service improvements. Contract term is 12 months. Call Off from Crown Commercial Services, RM1557.13, G-Cloud-13, Framework Agreement.
Timeline
- Completed: Award date29 December 2022
- Completed: Award published6 January 2023Current notice
- Completed: Contract expiry date28 December 2023
About the buyer
HM Revenue & Customs (HMRC) is the UK's tax, payments and customs authority, and buys as a non-ministerial government department through its own Commercial Directorate. Contract opportunities are advertised on the government's Find a Tender service. Suppliers register interest in live opportunities through the SAP Ariba eSourcing system. Core supplier details are recorded once on the Central Digital Platform. HMRC aims to trade with small and medium-sized businesses wherever feasible. Much of this procurement flows through Crown Commercial Service frameworks and dynamic markets. HMRC's own Purchase Order Terms and Conditions govern its lowest-value, lowest-complexity contracts.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of HMRC's contract awards have been in IT services, software and information systems and business services.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov |
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