Awarded contract

Telephone Maintenance

Details

Supplier(s)
HFD Group/HFD Intelligent Technologies
Value
£355,800
Duration
1 year
Topic
Telephone network maintenance services
Published
3 March 2022

Tender description

NHS Highland requires medical services to be provided to the RNI Community Hospital and the interim (step-up/Step-down) beds at Ach an Eas Care Home during the hours of 08.00 to 18.00hrs, Monday to Friday, 52 weeks per annum, excluding Public Holidays and Protected Learning Time afternoons. NHS Highland are working towards having services that work consistently 7 days a week and expect that there will be a need for the medical services to also be able to be provided on Saturday and Sunday within the next 2-3 years. Lot 1: NHS Highland requires ongoing Telephone Maintenance support as part of the SIP upgrade.

Timeline

  1. Completed: Award published3 March 2022
    Current notice
  2. Completed: Award date1 September 2026
  3. Next: Contract expiry date31 August 2027in 10 months

About the buyer

NHS Highland is the health board serving the Highland and Argyll and Bute partnership areas, and buys as an NHS trust with its own procurement team. Two integrated partnerships, covering Highland and Argyll and Bute, commission services on the board's behalf. Scotland's Procurement and Commercial Improvement Programme has rated the board's procurement function A+, its top mark.

Over the past 5 years, most of NHS Highland's contract awards have been in health and social work, IT services and software and information systems.

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