Salesforce restore & backup
Details
- Buyer
- Coventry University
- Supplier(s)
- Ownbackup
- Value
- £77,600
- Duration
- 3 years
- Topic
- Computer back-up services
- Published
- 17 February 2022
- Source
- uk:contracts_finder
Tender description
The University's requirement to procure and embed a backup and restore tool within our Salesforce CRM ecosystem has arisen from inside the University's Student Engagement Programme (SEP). The Student Engagement Programme (SEP) is modernising our end-to-end student experience from those making initial pre-arrival enquiries all the way through to alumni. This is a business-led transformation with the student at the centre which will be enabled by Salesforce - a Customer Relationship Management Solution. This solution is helping us to replace legacy technical solutions which have largely been developed in-house. Therefore, as we move away from reliance on our legacy toolset and over to a Salesforce based CRM, we need to consider other aspects of our CRM business and technical capability, such as this requirement for a data backup and restore tool that will sit tight with our Salesforce platform.
Timeline
- Completed: Award date6 December 2021
- Completed: Award published17 February 2022Current notice
- Completed: Contract expiry date5 December 2024
About the buyer
Coventry University buys as a higher education institution, with a centralised procurement team based in its Finance Department at the Armstrong Siddeley Building. Suppliers must complete a competitive tender process before they gain approved status. Coventry University belongs to the Southern Universities Purchasing Consortium, a collaborative buying group for more than one hundred higher and further education institutions.
Further competitions run on the framework agreements the consortium negotiates across most commodity areas.
Over the past 5 years, most of Coventry University's contract awards have been in software and information systems, business services and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@coventry-university.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@coventry-university.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@coventry-university.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@coventry-university.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@coventry-university.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@coventry-university.gov |
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