Expired contract

Corporate Insurance IT Claims System

Details

Value
£31,000
Duration
3 years
Topic
Software package and information systems
Published
31 January 2022

Tender description

This IT system for corporate claims management system is required to: Record the claims provision reserve, Review historic claims for operational risk review, Review and compare cost of claims, Record claims under different policies and policy years, Be able to record claims separately under individual reference number's, with all of the claims details with the ability to import letters / emails / documents. Ability to have open tasks to manage the claims through the process, Record repudiated claims, Pick up on potentially fraudulent claims, Record our legal fees and details of representatives, Prioritise work load with a reminder list, the system on a day to day basis needs to support claims handlers structure their work load and ensure compliance with CPR rules. Manage the asset register (labelling properties under policies), including reinstatement cost, building type, contact details for the building and representative. Ability to record fleet vehicles by registration and type Run reports for FOI, data comparisons, service delivery updates. Produce reports on claims spend, claims by departments, claims by type, claims handlers, property, locations, injury / damage, open claims etc Be able to produce recharge calculations Work with the Ministry of Justice Portal In house ability to add departments, users, and further details by an administrator

Timeline

  1. Completed: Award published31 January 2022
    Current notice
  2. Completed: Award date28 February 2022
  3. Completed: Contract expiry date27 February 2025

About the buyer

Somerset Council is a unitary local authority that buys through its own central procurement team. Suppliers register free on the Proactis Supplier Network, a shared e-procurement portal used across the South West. Above certain value thresholds set by the Procurement Act 2023, tenders also appear on Contracts Finder and Find a Tender. Larger contracts go to formal tender through the council's e-tendering system. Quotes are invited from multiple suppliers for lower-value goods, works and services. Commissioning favours suppliers who can show social value, environmental impact and local supply chain benefits.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Somerset Council's contract awards have been in construction work, education and training and health and social work.

Relevant CPV codes

  • 48000000 · Software package and information systems

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