2021-164 Consumer Tracking Research
Details
- Value
- £111,500
- Duration
- 2 years
- Topic
- Research services
- Published
- 3 February 2022
- Source
- uk:contracts_finder
Tender description
This procurement is for tracking research into domestic consumers' energy market experiences and behaviours. Recent rises in energy prices and the subsequent failure of a number of energy suppliers has prompted a significant change in the energy market. Understanding consumers' awareness, perceptions and experience of these changes, as well as how they may impact engagement in the energy market in the future is critical to Ofgem's ability to respond and adapt to these changes. Ofgem requires an independent quantitative research agency with substantial experience of delivering quantitative research surveys. The supplier will be asked to: * Source research participants for each wave * Design the questionnaire (drawing on past surveys and Ofgem run qualitative research outputs) * Programme and implement the surveys for each wave * Conduct high quality data analysis to interpret findings from each wave * Deliver high quality publishable research outputs that will be an asset to Ofgem.
Timeline
- Completed: Award published3 February 2022Current notice
- Completed: Award date31 March 2022
- Completed: Contract expiry date30 March 2024
About the buyer
Office of Gas and Electricity Markets (Ofgem) is Britain's energy regulator, a non-ministerial government department. Most goods and services are bought through Crown Commercial Service frameworks, chiefly its Energy and Economic Services and Advice agreement. Lots span gas and electricity engineering, distributed energy resources, and economic and financial advice.
Ofgem then runs a further competition or awards work directly to a supplier on the relevant lot.
Over the past 5 years, most of Ofgem's contract awards have been in business services, software and information systems, and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov |
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