RBGKEW1099 - Visitor Experience Touchpoint Mapping
Details
- Supplier(s)
- Bright White Ltd
- Value
- £110,000
- Duration
- 2 years
- Topic
- Maps
- Published
- 15 November 2022
- Source
- uk:contracts_finder
Tender description
The purpose of this procurement is to contract a supplier to provide services relating to the creation of a visitor experience touchpoint map for the Royal Botanic Gardens, Kew. The initial phase of the services include carrying out one visitor mapping exercise at Wakehurst and another at Kew Gardens, both with pre-, during and post-visit online journeys of our shared website, project management of the mapping process and liaison with relevant teams as required. The Touchpoint Mapping Agreement shall commence on the contract start date and be applicable during the project work at a timescale to be defined between Kew and the supplier on appointment. The project must be completed within the 2022/2023 financial year. To apply please follow these steps • Go to https://defra.bravosolution.co.uk/web/login.html • Click on 'view Current Opportunities' • Scroll the list to locate 'RBGKEW1099 - Visitor Experience Touchpoint Mapping' • Click on the title • Follow the instructions to register and obtain the tender documents
Timeline
- Completed: Award date1 November 2022
- Completed: Award published15 November 2022Current notice
- Completed: Contract expiry date31 October 2024
About the buyer
Royal Botanic Gardens Kew is an executive non-departmental public body, sponsored by the Department for Environment, Food and Rural Affairs. A Framework Document sets out how the two bodies work together on business planning and resource allocation. Kew keeps the freedom to opt in or out of central government procurement routes such as the Crown Commercial Service. Suppliers are expected to meet Kew's procurement standards, including sustainability requirements, before any contract begins.
Over the past 5 years, most of Royal Botanic Gardens Kew's contract awards have been in business services, architectural and engineering services and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@royal-botanic-gardens-kew.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@royal-botanic-gardens-kew.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@royal-botanic-gardens-kew.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@royal-botanic-gardens-kew.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@royal-botanic-gardens-kew.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@royal-botanic-gardens-kew.gov |
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