Healthwatch (Leicester & Leicestershire)

Tender description

The Health and Social Care Act 2012 introduced statutory duties on Local authorities to deliver effective local Healthwatch services. The statutory duties for Healthwatch Leicester and Leicestershire (HWL&L) are; a. to gather and share the views of members of the public who use health and social care services. b. to influence the planning, commissioning, delivery, re-design and scrutiny of health and social care services. c. to assess the standard of local health and care provision and make recommendations for improvement based on the views of service users. d. to help people access and make choices about health and care services. e. Is representative of local people, representing the diversity of the community it serves and different users of services in the way in which it exercises its functions. f. exercise powers to request information from commissioners and providers of health and social care and to enter health and social care premises, known as “Enter & View” visits. g. to sit on Leicester City and Leicestershire County Health & Wellbeing Boards (HWB). h. to signpost people to information about local health and care services and how to access them. i. to alert Healthwatch England (HWE), or the Care Quality Commission (CQC) where appropriate, to specific care providers, health or social care matters. j. to produce an annual report on their activities and finance and send a copy of their annual reports to NHS England, relevant Clinical Commissioning Groups/Integrated Care Systems (ICS) and HWE, among others specified in previous legislation. Keywords: Health