Telephony Solution
Details
- Buyer
- Somerset Council
- Supplier(s)
- KERV EXPERIENCE LIMITED
- Value
- £101,760
- Duration
- 2 years
- Published
- 1 November 2022
- Source
- uk:procontracts
Tender description
Telephony solution for customer contact centre. Legacy SSDC contract.
Timeline
- Completed: Award published1 November 2022Current notice
- Completed: Award date1 November 2022
- Completed: Contract expiry date31 October 2024
About the buyer
Somerset Council is a unitary local authority that buys through its own central procurement team. Commissioning favours suppliers who can show social value, environmental impact and local supply chain benefits.
Quotes are invited from multiple suppliers for lower-value goods, works and services.
Over the past 5 years, most of Somerset Council's contract awards have been in construction work, education and training and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@somerset-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@somerset-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@somerset-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@somerset-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@somerset-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@somerset-council.gov |
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