Tenant Satisfaction Survey 2022
Details
- Supplier(s)
- ARP Research Ltd
- Value
- £35,000
- Duration
- 3 years
- Topic
- Education and training services
- Published
- 26 October 2022
- Source
- uk:procontracts
Tender description
South Tyneside Homes, on behalf of South Tyneside Council, wishes to carry out a tenant satisfaction survey to understand the views of our customers. The council currently has 16,000 tenancies. We would like the successful provider to use the government’s draft Tenant Satisfaction Measures (TSMs) as the basis for carrying out a tenant satisfaction survey with a representative sample of the council’s tenants. The survey may therefore need to be reviewed and amended should the TSMs change.
Timeline
- Completed: Award published26 October 2022Current notice
- Completed: Award date1 November 2022
- Completed: Contract expiry date31 October 2025
About the buyer
South Tyneside Metropolitan Borough Council buys as a local authority through its own Corporate Procurement Service. The council runs supplier workshops with NEPO to help local businesses bid for public contracts.
Over the past 5 years, most of South Tyneside Metropolitan Borough Council's contract awards have been in software and information systems, construction work and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov |
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