Customer Experience Tool
Details
- Supplier(s)
- ROL Solutions Ltd
- Value
- £90,000
- Duration
- 2 years
- Topic
- Information technology services
- Published
- 19 October 2022
- Source
- uk:contracts_finder
Tender description
SCC is tendering for a customer satisfaction ICT interface, to be rolled out over several tranches to support all SCC services with Customer Satisfaction surveys in line with its contract specification. The surveys will be customized to the service requirements, and integrate with several SCC ICT platforms. Additional information: This procurement is a call off from CCS G cloud
Timeline
- Completed: Award published19 October 2022Current notice
- Completed: Award date31 October 2022
- Completed: Contract expiry date31 October 2024
About the buyer
Staffordshire County Council buys as a local authority, with a Commercial Team managing procurement on its behalf. Existing framework agreements, dynamic purchasing systems and collaborative partner arrangements are used ahead of new competitions where possible. Contract award notices and procurement reports are published for transparency.
Over the past 5 years, most of Staffordshire County Council's contract awards have been in business services, waste, cleaning and environmental services and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov |
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