Workforce management software
Details
- Supplier(s)
- Verint Systems UK Limited
- Value
- £72,000
- Duration
- 2 years
- Topic
- Software package and information systems
- Published
- 25 January 2022
- Source
- uk:contracts_finder
Tender description
Provision of Verint Monet software to manage contact centre workforce
Timeline
- Completed: Award date3 January 2022
- Completed: Award published25 January 2022Current notice
- Completed: Contract expiry date2 January 2024
About the buyer
London Borough of Hackney is a local authority that buys through its own procurement team, the Hackney Procurement Centre. Contract opportunities are advertised on ProContract, the council's eTendering system. Registration on ProContract is free, though every supplier is manually vetted before approval. Larger contracts also appear on Find a Tender, and suppliers bidding nationally must register on the government's central digital platform under the Procurement Act 2023. A public contracts register lists every agreement the council has awarded. Suppliers registered on ProContract can also bid for further London authority and public sector contracts.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of London Borough of Hackney's contract awards have been in construction work, architectural and engineering services and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-hackney.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-hackney.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-hackney.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-hackney.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-hackney.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-hackney.gov |
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