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Expired contract

IT Service Support Management Tool (ITSSM)

Details

Buyer
The National Archives
Supplier(s)
Alemba Ltd
Value
£119,850
Duration
4 years
Topic
Software package and information systems
Published
26 January 2022
Source
uk:contracts_finder

Tender description

The requirement is for a SaaS-based IT Service Support Management solution servicing all corporate users, including configuration, migration and transition to a new solution. Contract extended by 12 months until 5th March 2026 in line with contractual terms agreed

Timeline

  1. Award published26 January 2022
    Current notice
  2. Award date6 March 2022
  3. Contract expiry date5 March 2026

About the buyer

The National Archives is a non-ministerial government department that manages its own tenders and contracts. A licensing team runs a separate tender route for suppliers wanting to digitise, transcribe or publish its historical records. Successful licensees cover their own project costs and pay royalties back to the archive.

Over the past 5 years, most of The National Archives's contract awards have been in business services, software and information systems and IT services.

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Decision makers

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