Expired contract

Contract for "ASK PEOPLE SERVICES"

Details

Supplier(s)
CDW Ltd
Value
£62,316
Duration
3 years
Topic
Mainframe computer
Published
13 September 2022

Tender description

ASK People Services is part of a Digital initiative within the People Service (formerly HR) to streamline and modernise the HR function of People Operations and wider People Services. All People Services enquiries and case management initiation requests are administered and triaged by the AI&G team. There is an opportunity to implement a HR specific Management Information System (MIS) that will act as an entry point to People Services; the system will be required to triage enquiries, provide standardized customer support and resolution to queries, and ensure incoming work is treated in the most efficient and effective way possible. The proposed solution is intended act as one single source of truth for People Services and its customers.

Timeline

  1. Completed: Award date9 September 2022
  2. Completed: Award published13 September 2022
    Current notice
  3. Completed: Contract expiry date31 August 2025

About the buyer

Staffordshire County Council buys as a local authority, with a Commercial Team managing procurement on its behalf. Existing framework agreements, dynamic purchasing systems and collaborative partner arrangements are used ahead of new competitions where possible. Contract award notices and procurement reports are published for transparency.

Over the past 5 years, most of Staffordshire County Council's contract awards have been in business services, waste, cleaning and environmental services and construction work.

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