Expired contract

Provision of Microsoft Dynamics 365 and Power Platform Engineering Service

Details

Supplier(s)
Cloudthing
Value
£5,000,000
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
31 August 2022

Tender description

DVLA requires a supplier to provide a flexible delivery of highly skilled software development resources to aid in the design, development, and support of new caseworks solutions, integrated with our development teams and able to solve complex problems, via a call off agreement to: - Advise on best practice implementation - Configure and implement Dynamics 365 Customer Service and Power Platform in line with the minimum organisational requirements - Build integration APIs and new customer facing UIs on the DVLAs cloud platform using the DVLAs approved technology stacks - Integrate with existing legacy systems - Support DVLA's digital strategy of creating online services to improve overall customer service. The supplier may also be required to support the components developed. This would include problem investigation and development changes in-hours (between 9am and 6pm Monday to Friday) with potential for out-of-hours.

Timeline

  1. Completed: Award date16 August 2022
  2. Completed: Award published31 August 2022
    Current notice
  3. Completed: Contract expiry date16 August 2024

About the buyer

The Driver and Vehicle Licensing Agency runs driver and vehicle registration services, and buys as a central government agency through a virtual procurement team shared across the Department for Transport family. Much of its buying follows Cabinet Office guidance and pan-government arrangements for office solutions, temporary staff, travel and uniforms. Strategic contracts cover categories such as ICT, telephony, estates, print and mail, and enforcement work like wheel-clamping.

Over the past 5 years, most of Driver and Vehicle Licensing Agency's contract awards have been in IT services, software and information systems and business services.

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