Expired contract

Digital Platform - Granicus main system

Details

Value
£300,271
Duration
2 years
Published
31 August 2022

Tender description

Our exisiting contract with Granicus-Firmstep comes to an end in October 2022. We have already used all of the available contract extensions. So the purpose of this procurement is to assess the market and procure a new contract with a suitable supplier. The current product is our main digital form package providing many both internal and public facing forms incluing key services such as reporting highways defects. This contract also covers the back office CRM system used by the Custoner Service centre to both log requests and progress requests logged digitally.

Timeline

  1. Completed: Award published31 August 2022
    Current notice
  2. Completed: Award date1 October 2022
  3. Completed: Contract expiry date30 September 2024

About the buyer

Leicestershire County Council buys as a local authority, advertising larger contracts on the government's Find a Tender service. Smaller contracts appear separately on Contracts Finder, the portal for lower-value public work. Some contracts also run through frameworks set up by outside bodies, including ESPO, and suppliers apply to join those directly. The council itself trades nationally as ESPO, running framework agreements for public bodies nationwide. A two-year procurement plan on the council's open data site lists contracts still to come. Suppliers must also register on Find a Tender, a requirement since April 2026.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Leicestershire County Council's contract awards have been in transport services, construction work and architectural and engineering services.

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