Contact Call Centre (Lot 13)
Details
- Supplier(s)
- Daisy Communications Limited
- Value
- £442,716
- Duration
- 3 years
- Published
- 1 September 2022
- Source
- uk:procontracts
Tender description
for a new fully hosted contact centre application, for the handling of all LBR’s contact centre telephony needs.
Timeline
- Completed: Award published1 September 2022Current notice
- Completed: Award date20 September 2022
- Completed: Contract expiry date19 September 2025
About the buyer
London Borough of Redbridge is a local authority that buys through its own Strategic Procurement Team. Most general supplies are bought through pre-tendered framework agreements rather than one-off purchases. Crown Commercial Service, the Central Buying Consortium and the London Contracts and Supplies Group provide shared purchasing routes. The Strategic Procurement Team also coordinates bulk buying for local schools.
Over the past 5 years, most of London Borough of Redbridge's contract awards have been in business services, architectural and engineering services and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-redbridge.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-redbridge.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-redbridge.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-redbridge.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-redbridge.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-redbridge.gov |
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