Expired contract

Complaints Data

Details

Supplier(s)
Resolvercouk Limited
Value
£24,500
Duration
2 years
Topic
Business intelligence software package
Published
25 August 2022

Tender description

Complaints data information gathering within the Gambling sector. This data is used to analyse the consumer landscape, identify growing sources of detriment, market intelligence, and policy making.

Timeline

  1. Completed: Award date9 August 2022
  2. Completed: Award published25 August 2022
    Current notice
  3. Completed: Contract expiry date31 August 2024

About the buyer

Gambling Commission is a central government body regulating gambling in Great Britain, and its budget holders manage procurement across the organisation. Much of its buying runs through pre-agreed framework agreements, including those from the Crown Commercial Service. Smaller purchases go through a competitive process requiring at least three quotes before any public advert is needed. Every contract runs on standard government terms and conditions.

Over the past 5 years, most of the Gambling Commission's contract awards have been in business services, repair and maintenance and research and development.

AI insights

  • Will Gambling Commission buy this again?
  • Is Resolvercouk their go-to supplier?
  • How much has Gambling Commission spent on this?
  • What did Gambling Commission look for last time?

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Decision makers

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