Customer Relations Management (CRM) / Engagement System - AWARD
Details
- Buyer
- Sunderland College
- Supplier(s)
- Gecko Labs Ltd
- Duration
- 3 years
- Topic
- Customer Relation Management software package
- Published
- 22 July 2022
- Source
- uk:contracts_finder
Tender description
The College have a requirement to contract for the provision of Customer Relations Management (CRM)/ Engagement System, for a period of 36 months with the option to extend for 2 x 12 months.
Timeline
- Completed: Award published22 July 2022Current notice
- Completed: Award date22 July 2022
- Completed: Contract expiry date31 July 2025
About the buyer
Sunderland College is a further education college in Sunderland, and buys as an education organisation. The college is part of Education Partnership North East, a partnership of three colleges. Hartlepool Sixth Form and Northumberland College sit in the same partnership. Tenders are published under the Education Partnership North East name. Pelican Procurement Services handles procurement for the partnership. Past tenders include an education and training framework in four lots. Food supply and distribution has also gone to tender.
Over the past 5 years, most of Sunderland College's contract awards have been in communications equipment, IT services and office and computing equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@sunderland-college.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@sunderland-college.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@sunderland-college.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@sunderland-college.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@sunderland-college.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@sunderland-college.gov |
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