Awarded contract

Provision of Payment Gateway Services

Details

Buyer: Driver and Vehicle Licensing Agency
Supplier(s): Barclaycard Business
Value: £3,100,000
Duration: 5 years
Topic: Financial and insurance services
Published: 27 June 2022
Source: uk:contracts_finder

Tender description

Awarded Contract: Provision of Payment Gateway Services PS/20/48. This service will be used for DVLA's online and telephony channels for services including, but not limited to, Electronic Vehicle Licensing, Personalised Registrations, Driving Licence applications and Penalty Payments. DVLA services total circa 28 million payment transactions per year currently. This is expected to increase in the future as new digital services are introduced and digital uptake increases. DVLA are keen to ensure that new payment methods and technologies are explored and used where these are of benefit to customers throughout the life of the contract, including but not limited to support for digital wallet transactions including mobile transactions (e.g. Apple Pay, Android Pay and open banking transactions). ***Contract contains 2 x 1 years extension options which were enacted 18/12/2024, the contract end date has been changed to 31/05/2027.***

Timeline

Completed: Award date31 May 2022
Completed: Award published27 June 2022
Current notice
Next: Contract expiry date31 May 2027in 7 months

About the buyer

The Driver and Vehicle Licensing Agency runs driver and vehicle registration services, and buys as a central government agency through a virtual procurement team shared across the Department for Transport family. Much of its buying follows Cabinet Office guidance and pan-government arrangements for office solutions, temporary staff, travel and uniforms. Strategic contracts cover categories such as ICT, telephony, estates, print and mail, and enforcement work like wheel-clamping.

Over the past 5 years, most of Driver and Vehicle Licensing Agency's contract awards have been in IT services, software and information systems and business services.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Commercial Director	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Procurement Manager	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Category Lead	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Senior Buyer	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Contracts Manager	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov