Northern Housing Consortium (NHC) Technology Enabled Care Services (TECS) Framework - Lot 3.4: Call Centre Monitoring Equipment Servicing, Maintenance and Repair
Details
- Supplier(s)
- TUNSTALL HEALTHCARE (UK) LIMITED
- Value
- £100,640
- Duration
- 2 years
- Topic
- Maintenance services of telecommunications equipment
- Published
- 22 June 2022
- Source
- uk:contracts_finder
Tender description
Tunstall PNC8 call handling platform was installed April 2021 which was covered by 1st year warranty. Requirement for PNC8 maintenance contract to cover years 1 (2022-2023) & Year 2 (2023-2024).
Timeline
- Completed: Award date31 March 2022
- Completed: Award published22 June 2022Current notice
- Completed: Contract expiry date31 March 2024
About the buyer
Durham County Council delivers local government services across County Durham, and buys as a local authority with its own corporate procurement team. Durham is one of twelve north-east councils sourcing goods and services through the North East Procurement Organisation. Specialist professional services can be sourced through the Bloom NEPRO framework across nineteen categories. The council also procures on behalf of additional public bodies beyond Durham itself.
Over the past 5 years, most of Durham County Council's contract awards have been in health and social work, construction work and transport equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@durham-county-council.gov |
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