Halton Housing- Out of Hours Call Handling Service - AWARD
Details
- Supplier(s)
- Orca Business Support Limited
- Value
- £65,000
- Duration
- 3 years
- Topic
- Call centre
- Published
- 24 May 2022
- Source
- uk:contracts_finder
Tender description
Halton Housing required a qualified and experienced service provider to provide an out of hours telephone call handling service, to be received via telephone from HH customers. The outcome of the tender process is a single contract with one service provider. The contract is for an initial 2 years with 1 option to extend by a further 12 months, up to a maximum 3 years total contract term, subject to HH requirements and the performance of the successful service provider. The successful service provider is an SME.
Timeline
- Completed: Award date30 March 2022
- Completed: Award published24 May 2022Current notice
- Completed: Contract expiry date30 April 2025
About the buyer
CIRRUS PURCHASING LTD is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@cirrus-purchasing-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@cirrus-purchasing-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@cirrus-purchasing-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@cirrus-purchasing-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@cirrus-purchasing-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@cirrus-purchasing-ltd.gov |
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