Digital Services Evaluation
Details
- Buyer
- Ministry of Justice
- Supplier(s)
- FRONTIER ECONOMICS LIMITED
- Value
- £76,000
- Duration
- 2 years
- Topic
- Social research services
- Published
- 24 May 2022
- Source
- uk:contracts_finder
Tender description
The requirement is for a highly qualified and experienced contractor (or contractors) to undertake a process and impact evaluation of the Civil, Family and Tribunal (CFT) services that have been digitised as part of reform. The evaluation aims to understand how new digital services across HMCTS are working, and where possible, to understand what impact digitisation has had on users of specified services and their ability to access justice.
Timeline
- Completed: Award date28 March 2022
- Completed: Award published24 May 2022Current notice
- Completed: Contract expiry date24 April 2024
About the buyer
The Ministry of Justice is a central government ministerial department with its own Commercial Standards team providing procurement guidance. Much of this procurement flows through framework agreements and dynamic purchasing systems. HM Courts and Tribunals Service, HM Prison and Probation Service and the Legal Aid Agency are the department's main delivery bodies.
Over the past 5 years, most of the Ministry of Justice's contract awards have been in education and training, IT services and public administration and defence.
Relevant CPV codes
- 79315000 · Social research services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@ministry-of-justice.gov |
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