Contract for PCI Secure Telephone Payments Solution
Details
- Buyer
- Gateshead Council
- Supplier(s)
- Capita Business Services Ltd
- Value
- £280,000
- Duration
- 3 years
- Topic
- Machinery for mining, quarrying, construction equipment
- Published
- 13 January 2022
- Source
- uk:procontracts
Tender description
Gateshead Council (the Council) provides paid for services to the citizens of Gateshead. As a result, the Council has set up several payment channels for its customers. Some of these channels allow payment to be made by credit or debit cards. Any such card payments must comply with Payment Card Industry (PCi) standards. The Council has a dedicated PCi network for the card taking process and has moved its card taking application into a Cloud environment thereby reducing the scope of PCi requirements. However, payments taken over the phone remained an area of potential risk. The Council has therefore procured a solution which allows employees and Customer Service Agents to take customer not present (MOTO) payments over the phone whilst descoping remaining PCi requirements.
Timeline
- Completed: Award published13 January 2022Current notice
- Completed: Award date14 January 2022
- Completed: Contract expiry date13 January 2025
About the buyer
Gateshead Council buys as a local authority procuring goods, works and services for the borough. Many goods and materials contracts run as framework agreements lasting a fixed term before renewal. Gateshead Council is migrating its existing frameworks and dynamic purchasing systems onto Open.
Over the past 5 years, most of Gateshead Council's contract awards have been in software and information systems, construction work and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@gateshead-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@gateshead-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@gateshead-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@gateshead-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@gateshead-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@gateshead-council.gov |
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