Expired contract

Contact Centre System

Details

Supplier(s)
8X8 UK LIMITED
Value
£148,732.46
Duration
3 years
Topic
Software package and information systems
Published
11 April 2022

Tender description

Contact Centre and Telephony

Timeline

  1. Completed: Award date1 April 2022
  2. Completed: Award published11 April 2022
    Current notice
  3. Completed: Contract expiry date31 March 2025

About the buyer

Lichfield District Council is a local authority in Staffordshire, procuring under its own contract standing orders. Smaller contracts go out to a handful of quotes, awarded on lowest cost. Larger contracts follow a formal tender process with a published specification and clear assessment criteria.

Over the past 5 years, most of Lichfield District Council's contract awards have been in business services, construction work and software and information systems.

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Decision makers

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