Awarded contract

NPS Operations, Maintenance and Modernisation Services

Details

Value
£70,393,068
Duration
5 years
Topic
Application service providers
Published
24 March 2022

Tender description

The contract is for business application support and maintenance services for HMRC's National Insurance and PAYE System (NPS). The contract includes options to provide business application development and enhancement services and NPS solution modernisation services. The intent of the modernisation service is to disaggregate the NPS solution into a number of components in preparation for going to market in future. The contract will have a duration of 5 years.

Timeline

  1. Completed: Award date23 February 2022
  2. Completed: Award published24 March 2022
    Current notice
  3. Next: Contract expiry date22 February 2027in 4 months

About the buyer

HM Revenue & Customs (HMRC) is the UK's tax, payments and customs authority, and buys as a non-ministerial government department through its own Commercial Directorate. HMRC aims to trade with small and medium-sized businesses wherever feasible. Much of this procurement flows through Crown Commercial Service frameworks and dynamic markets.

Over the past 5 years, most of HMRC's contract awards have been in IT services, software and information systems and business services.

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Decision makers

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