Expired contract

User Research Contract 2021

Details

Value
£450,000
Duration
2 years
Topic
Research services
Published
14 March 2022

Tender description

The Office for National Statistics are the United Kingdom's largest independent producer of official statistics and are recognised as the National Statistical Institute. Currently, the organisation is looking to procure the services of a single supplier for the recruitment of qualitative research participants, with the main business areas being Social Surveys and Digital Services & Technology. We need a supplier to identify, contact, schedule and coordinate participants for a range of user qualitative research activities, including, but not limited to focus groups, interviews, usability testing, cognitive interviewing and tree testing. The supplier will also be responsible for distributing and managing incentives for participants as well as maintaining attendance records.

Timeline

  1. Completed: Award date6 December 2021
  2. Completed: Award published14 March 2022
    Current notice
  3. Completed: Contract expiry date1 December 2023

About the buyer

The Office for National Statistics operates as a non-departmental public body accountable to the UK Statistics Authority, and buys through its own central Procurement Unit. Smaller orders are handled by delegated purchasing officers across the organisation. Larger opportunities are scrutinised by a Business Investment Group before going to a Portfolio Scrutiny Committee. Live tenders are listed on Contracts Finder, the government-wide search for public sector opportunities. Full tender documents sit on the InTend portal, where suppliers register to bid. A commercial pipeline of upcoming work is published online and updated periodically.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of the Office for National Statistics's contract awards have been in IT services, software and information systems and office and computing equipment.

Relevant CPV codes

  • 73110000 · Research services
  • 79600000 · Recruitment services

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Decision makers

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