Provision of ICT Helpdesk Software
Details
- Supplier(s)
- Hornbill Service Management Limited
- Value
- £108,644.8
- Duration
- 2 years
- Topic
- Software package and information systems
- Published
- 8 March 2022
- Source
- uk:contracts_finder
Tender description
The trust is procuring a ICT helpdesk solution for staff and users to record any issues requiring tier 1 or 2 fix by our IT team or follow up with our tier 3 managed service provider This procurement has been undertaken through the GCloud12 framework using the 6 stage buying process as stipulated by CCS
Timeline
- Completed: Award published8 March 2022Current notice
- Completed: Award date14 March 2022
- Completed: Contract expiry date13 March 2024
About the buyer
Academies Enterprise Trust is an academy trust that now trades as Lift Schools. The trust runs 57 schools across 5 regions of England. Its central office is in London. Pre-market engagement notices often come before a formal tender. Some contracts are split into regional lots, such as school catering. Fire risk assessments are carried out for each school every 3 years. Academies Enterprise Trust and The Elliot Foundation Academy Trust sponsor the enFrame CIC ICT Framework for schools.
Over the past 5 years, most of Academies Enterprise Trust's contract awards have been in software and information systems, IT services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@academies-enterprise-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@academies-enterprise-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@academies-enterprise-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@academies-enterprise-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@academies-enterprise-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@academies-enterprise-trust.gov |
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