Customer satisfaction surveys for Cottsway - AWARD
Details
- Supplier(s)
- Acuity Research & Practice
- Duration
- 3 years
- Topic
- Telephone survey services
- Published
- 11 March 2022
- Source
- uk:contracts_finder
Tender description
We are tendering our contract for customer satisfaction surveys for a period of three years initially plus two further years subject to agreement. We are looking for a suitably experienced provider to provide the following satisfaction surveys: • Star (perception) survey • StarT (transactional) surveys to include repairs, lettings, ASB, complaints and contact centre • New Build satisfaction survey.
Timeline
- Completed: Award published11 March 2022Current notice
- Completed: Award date1 April 2022
- Completed: Contract expiry date31 March 2025
About the buyer
Cottsway Housing Association is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79311210 · Telephone survey services
- 79342310 · Customer survey services
- 79342311 · Customer satisfaction survey
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@cottsway-housing-association.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@cottsway-housing-association.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@cottsway-housing-association.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@cottsway-housing-association.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@cottsway-housing-association.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@cottsway-housing-association.gov |
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