CAFM, Helpdesk and MI Services
Details
- Buyer
- London Fire Brigade
- Supplier(s)
- Bellrock Facilities Management Limited
- Value
- £1,985,762
- Duration
- 5 years
- Topic
- Software package and information systems
- Published
- 1 February 2021
- Source
- uk:contracts_finder
Tender description
The London Fire Commissioner (the Authority) provides fire fighting, rescue, fire safety and certain emergency planning services for the Greater London area. The LFC Authority is the busiest of all the fire services in the United Kingdom managing 102 fire stations together with the Headquarters building, the London Operations Control centre and the Brigade distribution centre and store. The Authority is looking to conduct a competitive procurement process with a view to identify a supplier to provide a CAFM/Helpdesk/Management Information System service, for a period of 5 years, with an option to extend up to a further 2 years. Expected Contract Mobilisation start date: Autumn 2020. Expected Service Commencement start date: March 2021. The service currently handles 12,000 calls per annum and processes 25,000 planned work orders, 12,000 reactive work orders, managing a total annual spend on quoted works of £4.0M, all through an existing FM Supply Chain. Communication with the Authority during the tender exercise only via Bluelight portal.
Timeline
- Completed: Award published1 February 2021Current notice
- Completed: Award date1 April 2021
- Completed: Contract expiry date31 March 2026
About the buyer
London Fire Brigade is London's fire and rescue service, a blue light buyer with its own procurement department. Framework deals run by bodies such as the Crown Commercial Service, Kent County Council and the Fire Consortium cover much of what it buys. Smaller purchases are handled directly by Brigade officers, with a central Procurement Department managing bigger competitions. Collaborative procurement extends to fire authorities, London's emergency services, local authorities and the GLA Group.
Over the past 5 years, most of London Fire Brigade's contract awards have been in education and training, health and social work and security and defence equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-fire-brigade.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-fire-brigade.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-fire-brigade.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-fire-brigade.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-fire-brigade.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-fire-brigade.gov |
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