Restart Customer Satisfaction Survey
Details
- Supplier(s)
- IFF Resarch
- Value
- £492,483.21
- Duration
- 4 years
- Topic
- Research consultancy services
- Published
- 13 October 2021
- Source
- uk:contracts_finder
Tender description
1.1 In February 2021 there were 2.7 million people claiming either Job Seekers Allowance or Universal Credit with a requirement to work, a 110% increase on the previous year. This rise chiefly occurred during the early months of the Covid-19 pandemic with over 1 million Universal Credit declarations in the first few months . Following on from this, the number of claimants who reach over 12 months in unemployment is expected to rise dramatically. The Restart Scheme is a £2.6 billion investment by DWP in supporting those customers back into work and is due to be launched on 28 June 2021.
Timeline
- Completed: Award date23 September 2021
- Completed: Award published13 October 2021Current notice
- Completed: Contract expiry date26 September 2025
About the buyer
The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities.
Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.
Relevant CPV codes
- 73210000 · Research consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov |
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