Expired contract

Patient & Public Voice - Adults

Details

Supplier(s)
User Voice
Value
£300,000
Duration
3 years
Topic
Prison services
Published
11 October 2021

Tender description

HS England and Improvement Health and Justice team (London) holds the responsibility for commissioning healthcare services in all London prisons, young offender institutions, criminal justice liaison and diversion services; police custody suites; immigration removal centres, sexual assault and referral centres etc. Therefore as part of our legal duty and the Department of Health's policy to "Treat patients and service users with respect, dignity and compassion" we ensure that patient and public voice(PPV) sits right at the heart of our statutory responsibilities. As part of the response to these important responsibilities, NHS England put in place a contract for a Health & Justice (London) Patient and Public Voice Provider (PPV) three year(+1) contract, that will support the H&J approach to PPV across our adult services and ensure that PPV runs through all of the important healthcare operational and development work that we support across the London footprint.

Timeline

  1. Completed: Award date6 September 2021
  2. Completed: Award published11 October 2021
    Current notice
  3. Completed: Contract expiry date5 September 2024

About the buyer

NHS England runs the NHS in England, and buys as a central healthcare organisation with its own team of procurement professionals. Every tender is advertised on Atamis, the NHS's single eCommercial system, and larger contracts appear on Find a Tender. Much of this procurement flows through framework agreements and the Crown Commercial Service. Clinical services are commissioned directly or through the Provider Selection Regime. Seven regional teams support the commissioning of healthcare services across the country. The central commercial function that develops procurement strategy for the whole NHS sits here.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of NHS England's contract awards have been in education and training, health and social work, and IT services.

Relevant CPV codes

  • 75231230 · Prison services
  • 75241000 · Public security services
  • 79411000 · General management consultancy services
  • 79430000 · Crisis management services
  • 85100000 · Health services

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