Expired contract

GPPS

Details

Value
£10,552,108.16
Duration
3 years
Topic
Market and economic research; polling and statistics
Published
9 September 2021

Tender description

The GP Patient Survey (GPPS) is an England-wide annual survey which has been running every year since 2007. It is sent to approximately 2.2 million people and asks about experiences of local primary care services including dentistry. Currently, the survey is 'mixed mode' and uses paper invitations and questionnaires with the option of completing the survey online (in the form of a link provided on a letter that individuals can type into their device and via SMS reminder messages). The survey currently provides data at national, Clinical Commissioning Group (CCG) and GP practice levels. It is used to understand performance at GP practice level as well as identifying emerging and ongoing national trends which feed into policy making. The GPPS is extensively used by NHS England and NHS Improvement (NHSEI), the Department of Health and Social Care (DHSC) and Care Quality Commission (CQC).

Timeline

  1. Completed: Award date16 August 2021
  2. Completed: Award published9 September 2021
    Current notice
  3. Completed: Contract expiry date1 August 2024

About the buyer

NHS England runs the NHS in England, and buys as a central healthcare organisation with its own team of procurement professionals. Much of this procurement flows through framework agreements and the Crown Commercial Service. Seven regional teams support the commissioning of healthcare services across the country. The central commercial function that develops procurement strategy for the whole NHS sits here.

Clinical services are commissioned directly or through the Provider Selection Regime.

Over the past 5 years, most of NHS England's contract awards have been in education and training, health and social work, and IT services.

Relevant CPV codes

  • 79300000 · Market and economic research; polling and statistics
  • 79310000 · Market research services
  • 79320000 · Public-opinion polling services
  • 79342310 · Customer survey services
  • 79342311 · Customer satisfaction survey

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Decision makers

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