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Expired contract

DWP Application Performance Monitoring (APM) Tooling

Details

Buyer
Department For Work and Pensions (DWP)
Supplier(s)
Dynatrace Limited
Value
£4,949,010
Duration
4 years
Topic
Software package and information systems
Published
18 January 2021
Source
uk:contracts_finder

Tender description

DWP requires a Strategic Application Performance Management (APM) tooling capability to allow full stack visibility across all DWP's applications and also Real User Monitoring (RUM) allowing knowledge of the applications users experience. The capability must allow for full stack management of the applications for DWP to have full visibility of how the user population is experiencing a specific digital service provision. Also including

Timeline

  1. Award date31 December 2020
  2. Award published18 January 2021
    Current notice
  3. Contract expiry date30 December 2024

About the buyer

The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities.

Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.

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