Awarded contract

Free-Flow Charging Package A: Road User Charging Services

Details

Buyer: National Highways Limited
Supplier(s): Conduent Parking Enforcement Solutions Ltd
Value: £150,000,000
Duration: 11 years
Topic: Highway toll services
Published: 19 May 2021
Source: uk:contracts_finder

Tender description

Highways England is the government company charged with operating, maintaining and improving motorways and major (trunk) roads in England. Highways England has procured (as a procurement agent on behalf of the Secretary of State for Transport, as described in the Highways England framework document annex C paragraph 2) a second generation free-flow charging service solution for the existing Dartford-Thurrock River Crossing road user charging scheme. A road user charge has been collected at this crossing since 2003 to manage the high demand for its use. Any solution is expected to offer proportionate scalability where systems and operations can deal with alternative charging schemes. This notice is for Road User Charging Services (Package A) as part of the overall free-flow charging service solution, and comprises of vehicle identification, account management, payment processing, and customer services. More information can be found in the Contract Award Notice: https://www.find-tender.service.gov.uk/Notice/010774-2021?origin=SearchResults&p=1

Timeline

Completed: Award date26 April 2021
Completed: Award published19 May 2021
Current notice
Next: Contract expiry date31 October 2031in 5 years

About the buyer

National Highways is the government company that plans, designs, builds, operates and maintains England's motorways and major A roads, and buys as a central government body. Suppliers register on the National Highways eSourcing Portal to search live tenders and opportunities. Larger contracts are also advertised on Find a Tender, with Contracts Finder used for smaller opportunities. Most work reaches the market through framework contracts covering major schemes and routine maintenance. The Supply Chain Team handles queries on contracts, frameworks and procurement processes. A social enterprise dynamic purchasing system also opens smaller contracts to voluntary and community organisations.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of National Highways Limited's contract awards have been in construction work, transport equipment and research and development.

Relevant CPV codes

63712210 · Highway toll services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@national-highways-limited.gov
Commercial Director	+44 •••• ••••••	••••••••@national-highways-limited.gov
Procurement Manager	+44 •••• ••••••	••••••••@national-highways-limited.gov
Category Lead	+44 •••• ••••••	••••••••@national-highways-limited.gov
Senior Buyer	+44 •••• ••••••	••••••••@national-highways-limited.gov
Contracts Manager	+44 •••• ••••••	••••••••@national-highways-limited.gov