Cisco Smartnet Requirement
Details
- Supplier(s)
- COMPUTACENTER (UK) LIMITED
- Value
- £97,779.18
- Duration
- 3 years
- Topic
- Software package and information systems
- Published
- 14 January 2021
- Source
- uk:contracts_finder
Tender description
DVSA requires a support contract for our current Cisco hardware and software, which is currently installed on each Cisco Network device. DVSA use Cisco networking technology within a number of DVSA sites to provide network connectivity for system access and printing. DVSA are looking to purchase Cisco Smartnet which is direct support from Cisco. In previous years DVSA have purchased support from a Cisco partner where support was provided by a third party who would liaise with Cisco on our behalf. The Cisco Smartnet offering will give our network engineers the opportunity to log calls directly with Cisco and receive 1st , 2nd and 3rd line support directly rather than have the option of partner shared support. The Smartnet offering will give guaranteed cisco replacement parts. There will be direct access to any security patches or bug fixes through Cisco. They will also support DVSA in applying these patches if we encounter any problems. This was advertised on framework RM6068 Technology Products and Associated Services - Lot 1.
Timeline
- Completed: Award date31 December 2020
- Completed: Award published14 January 2021Current notice
- Completed: Contract expiry date30 December 2023
About the buyer
Driver and Vehicle Standards Agency operates as an executive agency of the Department for Transport, running driving tests and vehicle standards enforcement across Great Britain and Northern Ireland. A dedicated procurement team, based in Nottingham, runs the agency's sourcing activity. Crown Commercial Service framework agreements cover most established sourcing needs.
Over the past 5 years, most of Driver and Vehicle Standards Agency's contract awards have been in education and training, business services and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov |
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