Expired contract

Media Monitoring Services

Details

Value
£480,000
Duration
4 years
Topic
Data services
Published
13 May 2021

Tender description

The requirement is summarised below: The Core Services to be provided (either directly by the Supplier or through supply chain management) for the BBC's requirements are; - Press Monitoring - monitoring of specified keywords and topics within print content; - Online Monitoring - monitoring of news website content that includes specified keywords and topics - including monitoring of non-written content such as infographics and imagery; - Social Media Monitoring - to include the monitoring and reporting of verified social media accounts of press, MP's, opinion formers and influencers and/or relevant hashtags as agreed on a rolling basis, predominantly but not excessively on Twitter with scope to amend the platforms monitored as the social media landscape changes, - Human-driven Evaluation and Analysis - the evaluation and analysis of the results of monitoring through human review. - Automated Evaluation and Analysis - automated assessment of the media monitoring results data . The initial contract term is three years with a possible additional 12 month extension period.

Timeline

  1. Completed: Award date21 April 2021
  2. Completed: Award published13 May 2021
    Current notice
  3. Completed: Contract expiry date20 April 2025

About the buyer

The British Broadcasting Corporation broadcasts TV, radio and online services across the UK, buying as a central body with its own commercial and procurement team. Suppliers also submit tenders and requests to participate through the BBC's Bravo e-sourcing portal. Larger contracts are listed on Find a Tender. Framework agreements list approved suppliers across lots covering consultancy, digital design, digital games and broadcast systems. The restricted procedure opens first with a PQQ stage before suppliers reach a full invitation to tender. Bids are judged against the most economically advantageous tender, weighing quality, sustainability, innovation and accessibility alongside price.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of BBC's contract awards have been in IT services, business services and construction work.

Relevant CPV codes

  • 72300000 · Data services

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