TfL 91640 - Batch 8 B - Oyster Call Handling
Details
- Buyer
- Transport for London
- Supplier(s)
- Charles Novacroft Direct Limited
- Value
- £3,690,938
- Duration
- 4 years
- Topic
- Customer services
- Published
- 6 May 2021
- Source
- uk:contracts_finder
Tender description
Contact Centres Handling Services for Oyster Travel
Timeline
- Completed: Award date16 April 2021
- Completed: Award published6 May 2021Current notice
- Completed: Contract expiry date30 July 2025
About the buyer
Transport for London operates the capital's transport network for the Mayor of London, and buys as a local government organisation on behalf of TfL, the Greater London Authority and the Old Oak and Park Royal Development Corporation.
Rail-related work can be sourced through RISQS, the rail industry supplier qualification scheme, without a published tender notice.
Over the past 5 years, most of Transport for London's contract awards have been in transport services, business services and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@transport-for-london.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@transport-for-london.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@transport-for-london.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@transport-for-london.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@transport-for-london.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@transport-for-london.gov |
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