Awarded contract

Hindhead Tunnel Switches Maintenance

Details

Value
£85,843.91
Duration
7 years
Topic
Maintenance and repair of data network equipment
Published
13 April 2021

Tender description

The Provider will: - Provide 24/7 monitoring and alarm response - Provide 24/7 maintenance with an SC-cleared onsite engineer within the agreed 4 hour SLA - Carry out back office activity, including call handling, ensuring asset register is updated, and access to Manage Centre Portal - Provide quarterly service reports, focusing on software version upgrades, MACDs, Patches, and SLA achievement - Carry out repairs if instructed by The Contracting Authority within the agreed 4 hour SLA - Carry out emergency repairs within the agreed 4 hour SLA

Timeline

  1. Completed: Award date31 March 2021
  2. Completed: Award published13 April 2021
    Current notice
  3. Next: Contract expiry date1 April 2028in 17 months

About the buyer

National Highways is the government company that plans, designs, builds, operates and maintains England's motorways and major A roads, and buys as a central government body. Most work reaches the market through framework contracts covering major schemes and routine maintenance. A social enterprise dynamic purchasing system also opens smaller contracts to voluntary and community organisations.

Over the past 5 years, most of National Highways Limited's contract awards have been in construction work, transport equipment and research and development.

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