Awarded contract

Software-related services

Details

Buyer: Norfolk County Council
Supplier(s): DPS Software Ltd
Value: £700,000
Duration: 16 years
Topic: Industry specific software package
Published: 28 February 2020
Source: TedNotices

Tender description

Norfolk County Council's public sector shared legal service, nplaw, was seeking to replace its current case management system to a system more suited to its expanding casework and types of work. Nplaw was seeking to replace its current case management system. nplaw currently works for public sector clients but is expanding its client base, diversifying the markets in which it seeks to operate and may in the future transfer the business to an alternative business structure (ABS) and required a case management system that can handle both of these work streams, and as such the system chosen will be able to record time worked on cases and produce billing reports.

Timeline

Completed: Award date6 December 2019
Completed: Award published28 February 2020
Current notice
Next: Contract expiry date13 September 2035in 9 years

About the buyer

Norfolk County Council runs local government services across Norfolk and buys as a local authority open to suppliers of every size. Suppliers register an account on In-Tend, the council's electronic tendering system. Each opportunity carries a PIN that suppliers use to express interest before bidding. Larger opportunities are advertised nationally on Find a Tender, with smaller notices published on Contracts Finder. Many goods and services are bought through framework agreements run by the Crown Commercial Service and ESPO. Suppliers can also apply directly to those framework agreements alongside the council's own tenders.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Norfolk County Council's contract awards have been in health and social work, transport services and construction work.

Relevant CPV codes

48100000 · Industry specific software package
72260000 · Software-related services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@norfolk-county-council.gov
Commercial Director	+44 •••• ••••••	••••••••@norfolk-county-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@norfolk-county-council.gov
Category Lead	+44 •••• ••••••	••••••••@norfolk-county-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@norfolk-county-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@norfolk-county-council.gov