AWARDED contract for CRM System
Details
- Supplier(s)
- Granicus-Firmstep Ltd
- Value
- £166,573
- Duration
- 4 years
- Topic
- Communication and multimedia software package
- Published
- 4 February 2020
- Source
- ContractsFinder
Tender description
North Hertfordshire District Council (NHDC) has awarded a contract for the provision of a customer service management (CRM) system, website and intranet platform.
Timeline
- Completed: Award date3 February 2020
- Completed: Award published4 February 2020Current notice
- Completed: Contract expiry date29 February 2024
About the buyer
North Hertfordshire District Council is a local authority based in Letchworth. Late tenders cannot be submitted, because the system closes at the deadline. Contract Procurement Rules set the tendering methods, including call-offs under a framework agreement. The council encourages bids from local businesses, SMEs and voluntary sector organisations.
Over the past 5 years, most of North Hertfordshire District Council's contract awards have been in architectural and engineering services, construction work and hotel, catering and retail.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@north-hertfordshire-district-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@north-hertfordshire-district-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@north-hertfordshire-district-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@north-hertfordshire-district-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@north-hertfordshire-district-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@north-hertfordshire-district-council.gov |
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