GB-Glasgow: 2020-SLC-394 Customer Satisfaction Research
Details
- Supplier(s)
- Progressive Partnership
- Value
- £132,341.6
- Duration
- 4 years
- Topic
- Customer satisfaction survey
- Published
- 24 November 2020
- Source
- uk:contracts_finder
Tender description
The contract will be for the provision of continuous customer satisfaction research survey services with monthly reporting
Timeline
- Completed: Award date1 November 2020
- Completed: Award published24 November 2020Current notice
- Completed: Contract expiry date31 October 2024
About the buyer
Student Loans Company administers loans and grants to students across the UK as a non-departmental public body sponsored by the Department for Education. The Commercial Services team runs procurement across the organisation. Framework agreements are the first route, particularly through Crown Commercial Service and Scottish Government procurement. Delivery partners have joined through a technology transformation procured by competitive tender.
A forward pipeline lists upcoming opportunities ahead of the largest contracts.
Over the past 5 years, most of Student Loans Company's contract awards have been in software and information systems, IT services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@student-loans-company.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@student-loans-company.gov |
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