Contact Centre Telephony
Details
- Buyer
- Somerset Council
- Supplier(s)
- KERV EXPERIENCE LIMITED
- Value
- £335,199
- Duration
- 4 years
- Published
- 3 November 2020
- Source
- uk:procontracts
Tender description
Contact Centre Telephony for Somerset County Council, purchased via GCloud 11 framework
Timeline
- Completed: Award published3 November 2020Current notice
- Completed: Award date29 June 2021
- Completed: Contract expiry date28 June 2025
About the buyer
Somerset Council is a unitary local authority that buys through its own central procurement team. Commissioning favours suppliers who can show social value, environmental impact and local supply chain benefits.
Quotes are invited from multiple suppliers for lower-value goods, works and services.
Over the past 5 years, most of Somerset Council's contract awards have been in construction work, education and training and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@somerset-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@somerset-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@somerset-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@somerset-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@somerset-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@somerset-council.gov |
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