Software-related services
Details
- Supplier(s)
- Freshworks Inc.
- Value
- £540,798
- Duration
- 5 years
- Topic
- Software-related services
- Published
- 21 April 2020
- Source
- TedNotices
Tender description
Provision of an enterprise IT Service Management Solution (ITSM). Provision of an enterprise IT Service Management Solution (ITSM) for the University of Strathclyde. Full scope of the requirement includes implementaiton services.
Timeline
- Completed: Award date16 April 2020
- Completed: Award published21 April 2020Current notice
- Completed: Contract expiry date21 March 2025
About the buyer
University of Strathclyde is a higher education provider in Glasgow, and buys through its own Procurement Services Team. Tender notices are advertised through the Public Contracts Scotland portal. Larger contracts also appear on Find a Tender once they pass the set threshold. Schools, faculties and departments place their own routine orders under central Finance Regulations and procurement procedures. Framework agreements through Advanced Procurement for Universities & Colleges, the Scottish Government and the Government Procurement Service cover much of its spend. Suppliers need a university purchase order before supplying goods or services, and cannot win business through direct marketing.
Education procurement reached £47.4bn in 2024/25, the fourth-largest public sector budget.
Over the past 5 years, most of University of Strathclyde's contract awards have been in business services, IT services and education and training.
Relevant CPV codes
- 72260000 · Software-related services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@university-of-strathclyde.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@university-of-strathclyde.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@university-of-strathclyde.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@university-of-strathclyde.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@university-of-strathclyde.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@university-of-strathclyde.gov |
18 similar open tenders
See more open tenders related to Software-related services.
- Open tender
Westcountry Schools Trust - CAFM System
- Open tender
EV Infrastructure Back Office
- Open tender
Provision of Quality Management Software
Related topics
Topics related to Software-related services, ranked by notice volume.
- 2,791£691.7bn
- 1,589£10.9bn
- 774£2.3bn
- 32,376£2.0tn
Related buyers
Buyers similar to University of Strathclyde.
- 285£396.1m
- 164£74.0m
- 86£15.9m
- 63£16.2m
- 57£15.0m
- 31£7.3m
- 30£5.5m
- 29£6.8m
- 26£8.7m
- 25£7.3m
Win more public sector contracts
Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.
