TC939 Provision of Telephony / Unified Communications
Details
- Supplier(s)
- 8X8 UK LIMITED
- Value
- £4,148,971
- Duration
- 5 years
- Topic
- Software package and information systems
- Published
- 3 April 2020
- Source
- ContractsFinder
Tender description
Manchester City Council's current telephony system becomes end of life in 2019. In addition, there is no upgrade path available for the existing platform that supports the organisation's approach to new ways of working and increased flexibility / agility and, as a result, there isn't a result a path which aligns to the ICT Strategy. In order to align the telephony solution to the ICT Strategy the Council is looking to procure a new, supported,secure and flexible telephony platform. In line with the ICT Strategy direction and principles to adopt a 'CloudFirst' approach, the Council requires the new solution to be provided via a Software as a Service (SaaS) model.
Timeline
- Completed: Award date31 March 2020
- Completed: Award published3 April 2020Current notice
- Completed: Contract expiry date31 March 2025
About the buyer
Manchester City Council is the local authority for the city of Manchester, and buys through its Corporate Procurement Service. Category leads across the council handle procurement for their own areas of goods and services. Contract opportunities are advertised on The Chest, the North West's shared procurement portal for local authorities. Larger contracts also appear on Find a Tender, the UK's service for public procurement notices. A Professional Services Framework covers consultancy and professional services work for the council. Suppliers can register for free email alerts on The Chest when relevant opportunities are published.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Manchester City Council's contract awards have been in health and social work, construction work and transport equipment.
Relevant CPV codes
- 48000000 · Software package and information systems
- 64000000 · Postal and telecommunications services
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@manchester-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@manchester-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@manchester-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@manchester-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@manchester-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@manchester-city-council.gov |
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