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Awarded contract

Software package and information systems

Details

Buyer
The Open University
Supplier(s)
Itelligence Business Solutions (UK) Ltd
Value
£40,000,000
Duration
15 years
Topic
Software package and information systems
Published
28 January 2019
Source
TedNotices

Tender description

Through the Core Systems Replacement programme, the University is procuring a new integrated HR, Finance and Student Record System, together with the services to configure, integrate, implement and host this system, and ongoing support and maintenance. The functional scope of the solution covers enterprise level finance (including procurement) and HR. Student Records covers the student journey from recruitment through to award/graduation, as well as managing the research and curriculum portfolio. Integration is required to a number of core University information systems and third party software packages. Configuration and implementation will require close working with the University and their external partners, and will include support for the migration of data from current systems. Fully managed off-premise hosted or “Software as a Service” solutions are required. The anticipated contract value over 15 years is 40 000 000 GBP.

Timeline

  1. Award date13 December 2018
  2. Award published28 January 2019
    Current notice
  3. Contract expiry date25 September 2033in 7 years

About the buyer

The Open University is a higher education provider that runs procurement under the Procurement Act 2023 through its own procurement service. Tender opportunities are advertised on Find a Tender and managed through the university's Intend e-tendering portal. Southern Universities Purchasing Consortium membership gives access to a shared framework used across UK universities. Lower-value purchases can go through a Direct Request for Quote instead of a full tender. A business team advises organisations on the most suitable procurement route before a contract begins. Purchase orders and supplier invoices route through the SAP Ariba Business Network.

Education procurement reached £47.4bn in 2024/25, the fourth-largest public sector budget.

Over the past 5 years, most of The Open University's contract awards have been in business services, software and information systems and education and training.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 48440000 · Financial analysis and accounting software package
  • 48450000 · Time accounting or human resources software package
  • 48490000 · Procurement software package
  • 72212190 · Educational software development services
  • 72212440 · Financial analysis and accounting software development services
  • 72212450 · Time accounting or human resources software development services
  • 72261000 · Software support services
  • 72262000 · Software development services
  • 72263000 · Software implementation services
  • 72265000 · Software configuration services
  • 72267000 · Software maintenance and repair services
  • 72268000 · Software supply services
  • 72416000 · Application service providers

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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