IT services: consulting, software development, Internet and support

Tender description

General Medical Practice patient administration and clinical systems delivered as a managed service, together with associated services (including, but not limited to; implementation, development, testing, support and training services) and optional software modules (“GP IT Managed Services”). The services are to be made available pursuant to a framework to general medical practices (“GP”) or premises from which GP or primary medical care services are provided. The IT needs of NHS Scotland require to be met on a flexible basis to address its evolving business and clinical requirements and to deliver the benefits of improvements in technology. This will result in both changes to service provision and the requirement for additional administrative and clinical services, for which systems may require to be hosted and supported over the term. NSS is awarding a multi-supplier Framework Agreement pursuant to which general medical practice patient administration and clinical systems are to be delivered as a managed service. Call off contracts awarded under the Framework Agreement may be entered into to deliver services to entities constituted pursuant to the National Health Service (Scotland) Act 1978, local authorities, to entities constituted pursuant to the Public Bodies (Joint Working) (Scotland) Act 2014, the Scottish Prison Service, GP practices or premises from which GP or primary medical care services are provided. Such call off contracts may be entered into after mini competition or by direct award. Call off contracts shall have a term of seven (7) years, with a possible extension of up to three (3) years. Call off contracts will be by NSS on behalf of all Health Boards within whose geographical areas GPs are located.