Supply and Installation of an application Platform as a Service solution with ITSM applications
Details
- Buyer
- University of Leeds
- Supplier(s)
- CSC Computer Sciences Limited
- Value
- £1,200,000
- Duration
- 5 years
- Topic
- Software package and information systems
- Published
- 4 November 2019
- Source
- ContractsFinder
Tender description
The IT vision is to provide intuitive and modern platforms, infrastructure and applications that simplify business process. In supporting this the strategy has three key goals that relate to application Platform as a Service and ITSM tools: •Develop a strong customer ethos and service model. •Develop a consistent user experience providing a solid foundation for new innovative IT Services. •Remove duplication of service and technologies and standardise where appropriate. While the service desk is at the forefront of the customer and service interaction, this is not just about them; all other IT teams must follow a best practice set of process and procedures underpinned by a common tool that are focused on maximising the benefit to the service customers and service users Responses to this tender will need to consider the full suite of applications that are currently delivered by the application Platform as a Service and ITSM applications as detailed below.
Timeline
- Completed: Award date16 September 2019
- Completed: Award published4 November 2019Current notice
- Completed: Contract expiry date18 July 2024
About the buyer
University of Leeds buys as a higher education institution. Framework agreements run through the North Eastern Universities Purchasing Consortium, one of six regional higher education purchasing bodies in the UK. An agreement awarded by one regional consortium is often opened up for the wider network to use. Suppliers who win a University or consortium tender become approved suppliers for ongoing business in those items.
Over the past 5 years, most of University of Leeds's contract awards have been in laboratory and precision equipment and research and development.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@university-of-leeds.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@university-of-leeds.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@university-of-leeds.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@university-of-leeds.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@university-of-leeds.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@university-of-leeds.gov |
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